KSL is not like other strategy companies. As an ethically minded company we do not want to become inextricably entangled in your business. We audit specific issues and difficulties that your company is experiencing in taking its activities to the next level, then outline and deliver concrete solutions.

Services & Solutions

KSL works across a number of business areas, providing as much or as little help as you need to deliver a next-generation service for your customers. We offer a 'modular' service, so if you need help with management, we can offer that. If you need a new content strategy, we can offer that too. If all you need is change management during the implementation of a new process or software solution, we can offer just that. The projects we deliver are as varied as the clients we work for, but if we work for you, you'll have something in common with all of them - you're already doing it, you just want to take it to the next level. In whatever way your business needs to evolve - finding new customers and boosting sales, engaging with your consumers via email campaigns or social networking, launching a new product to your existing customer-base, implementing new systems to offer better after-sales service - KSL can help you to deliver.

Management & Strategy

KSL works as a consultancy. We take on carefully delineated projects with specified aims and objectives, to solve particular issues that are holding your company back. Unlike other companies, we come in, solve your problem, and leave you with the necessary skills to run your business. From the outset you will know what you are getting out of the project, where you will be when we have finished, and how long it will take to get there. An end-to-end solution, we will audit your difficulties, locate target areas for improvement, and deliver clear strategies to solve them. If there are staffing needs, we can place individuals you will be able to trust to deliver. Rather than adding ourselves to your payroll, we maximise the potential of your own workforce.

Content Creation

You know that your industry doesn't work exactly like any other. So do we. We understand that in the media your work relies on excellent relationships as much as hard work and creative ideas. That is why we supply consultants with significant experience and expertise in your specific industry. We speak your language, understand your needs, and know about the wider landscape in which you do business.

Technology Integration

If your processes aren't working exactly as you would like, chances are your consumer engagement is hampered by ways of working that are focused more on coping with problems than delivering customer solutions. Perhaps your staff find themselves fighting against outdated software solutions, or adopting working practises that should have been abandoned in the nineties? The likelihood is that what is missing is long-term planning and a clear goal-focus. We take a strategic approach, taking a broad overview with clear objectives in mind and employ blue-sky thinking to establish the best way of delivering your aims, not the easiest quick-fix.

For examples of our services and solutions, take a look at our project and client case studies...